Your privacy is essential to us.

Who we are

Pilarisse Charm Boutique, Zone 3, Barangay Boalan, City of Zamboanga, Zamboanga del Sur, Region IX, 7000, Philippines. Business Reg. No.: 482-579-662-000. Email: admin@pilarissecharmboutique.store | Phone: +63 992 682 2907.

Information we collect

• Contact details: name, phone, email, and delivery address.
• Order details: items purchased, preferences (sizes, colors), and delivery notes.
• Payment references: payment method selected and transaction status (handled by trusted processors).
• Site usage: basic analytics (pages viewed, device type) to improve experience; we do not sell or trade your data.

How we use your information

• To process and deliver your orders, including confirmations and status updates.
• To coordinate with you on product availability, colors, and delivery timing.
• To issue payment links or instructions for your selected payment method.
• To respond to inquiries, provide support, and share relevant store updates (with your consent).
• To maintain site security and detect fraud or misuse.

Sharing and disclosure

• Couriers and logistics partners to fulfill deliveries.
• Payment processors to complete transactions securely.
• Service providers for website hosting, analytics, and security, under confidentiality commitments.
• Legal compliance when required by applicable law or to protect our customers and business.

We do not sell your personal data. We share only what is necessary to serve you.

Data protection and retention

We apply reasonable administrative, technical, and physical safeguards to protect your information. We keep records only as long as needed for orders, legal obligations, and legitimate business purposes, then dispose of them securely.

Your choices

• Update or correct your contact details by reaching us.
• Request a copy or deletion of your personal data where applicable law allows.
• Opt out of marketing messages anytime through the unsubscribe instruction or by contacting us.

Cookies and preferences

We may use essential and performance cookies to keep the site functional and improve browsing. You can adjust browser settings to limit cookies, but some features may be affected.

International and third-party services

Some providers may process data in other countries. We work with reputable partners that support appropriate data protections for the services they deliver.

Minors

Our services are designed for adults. If you believe a minor has provided personal data, please contact us so we can address it promptly.

Changes to this policy

If we update this policy, we will revise the effective date here. Continued use of our services means you accept the updated notice.