Shopping with us in clear, simple terms.

Who we are

Pilarisse Charm Boutique, Zone 3, Barangay Boalan, City of Zamboanga, Zamboanga del Sur, Region IX, 7000, Philippines. Business Reg. No.: 482-579-662-000. Email: admin@pilarissecharmboutique.store | Phone: +63 992 682 2907.

Using this site

• Use the site lawfully and respectfully; do not attempt to disrupt, copy, or misuse its content or security.
• Product colors, sizing, and availability may vary; we will confirm details with you before payment.
• Prices, promos, and shipping fees may change; confirmed orders will reflect agreed pricing at confirmation time.

Orders and confirmations

• Orders are confirmed after we verify availability, colors, and any preferences with you.
• Payment links or instructions are provided after your confirmation. Payment is expected within the stated window (typically 24 hours) to keep your order active.
• If payment is not completed within the window, the order may auto-cancel to free up stock for other customers.

Payments

We offer payment options communicated during confirmation (e.g., GCash, bank transfer, or other agreed methods). Complete payment within the given deadline to secure your reservation. Some methods may have handling fees, which we disclose beforehand.

Shipping and delivery

• We ship within the Philippines, using trusted couriers. Timelines and fees vary by location.
• We’ll provide delivery estimates; actual timing may depend on courier conditions or local factors.
• Please provide accurate address and contact details to avoid delays.

Returns and refunds

Returns or refunds follow our Refund Policy. Report concerns promptly so we can guide you through the process and confirm eligibility.

Intellectual property

All branding, images, and written content on this site belong to Pilarisse Charm Boutique unless otherwise noted. Please do not copy or use them without permission.

Limitation of liability

We strive for accuracy and timely delivery, but we are not liable for indirect or incidental damages beyond the value of the order. Your statutory rights remain unaffected where applicable law provides.

Changes to these terms

We may update these terms as needed. We will note the effective date, and continued use of our services means you accept the updated terms.